top of page
· Customer Service ·
· Customer Service ·
But, Why Do Aunt Jane's Values Work?
But, Why Do Aunt Jane's Values Work?
Each value answers an important silent customer question:
Each value answers an important silent customer question:
Do you notice I need help?
Attentiveness
Does anyone care about my time?
Responsiveness
Do you understand how this feels?
Empathy
Will they
Consistency
Can you understand what I need?
Clarity
Will they see this through?
Ownership
Will you do what is best for me?
Integrity
Do I feel taken advantage of?
Resolution
Together, they form a complete customer service experience without leaning on internal mechanics or brand language.
Together, they form a complete customer service experience without leaning on internal mechanics or brand language.
No fluff. No buzzwords. Just service that lands.
No fluff. No buzzwords. Just service that lands.
bottom of page